Business Development Sales Executive

Business Development & Sales

• Proactively identify and develop new commercial cleaning and facilities management opportunities.
• Generate new business through outbound activity, networking, referrals, LinkedIn, procurement opportunities and direct prospecting.
• Build and maintain a strong, qualified sales pipeline.
• Develop relationships with Facilities Managers, Property Managers, Procurement Teams, Managing Agents, Commercial Landlords and other key decision-makers.
• Arrange and attend prospective client meetings, site surveys and presentations.
• Understand prospective clients’ requirements and develop suitable service solutions.
• Prepare quotations, proposals and commercial presentations.
• Manage opportunities from initial contact through to negotiation and close.
• Follow up quotations, tenders and proposals proactively and professionally.
• Identify cross-selling and upselling opportunities within existing client accounts.
• Attend relevant networking events, exhibitions and industry meetings.
• Develop strategic partnerships and referral relationships that may generate future opportunities.

Tender & Bid Management

• Monitor procurement portals, tender platforms and framework opportunities.
• Identify suitable PQQs, RFQs, ITTs, tenders and framework opportunities for Archway.
• Interpret tender requirements and coordinate strong, commercially focused responses.
• Support the preparation of bid documents, method statements, service delivery responses, social value responses and mobilisation plans.
• Review pricing schedules, SLAs, KPIs, compliance requirements and accreditation information.
• Coordinate presentations and clarification meetings following tender submissions.
• Manage tender opportunities independently without requiring step-by-step supervision.

CRM & Pipeline Management

• Maintain accurate records of leads, opportunities, activity and next steps within the company CRM.
• Keep the sales pipeline current and provide accurate forecasting.
• Use sales data to prioritise follow-ups and progress opportunities.
• Maintain momentum across longer sales cycles involving multiple stakeholders.
• Provide clear and accurate weekly sales reports.

Commercial & Margin Responsibility

• Understand the relationship between contract value, delivery costs and gross margin.
• Protect agreed margin levels throughout commercial negotiations.
• Avoid discounting simply to secure a contract.
• Recognise commercially unsuitable opportunities and escalate deals that fall outside agreed parameters.
• Balance revenue growth with sustainable profitability.
• Work closely with the Operations team to ensure proposed services can be delivered effectively and profitably.

Account Growth & Market Awareness

• Support formal account reviews to identify growth opportunities and potential retention risks.
• Maintain awareness of competitor activity, market conditions and developments within the commercial cleaning and facilities management sectors.
• Use existing industry knowledge and contacts to identify prospective clients, partners and opportunities.
• Take ownership of opportunities and progress without requiring daily management follow-up.

General Responsibilities 

All employees are expected to: 

• Work in accordance with Company policies and procedures. 

• Maintain confidentiality. 

• Comply with Health & Safety requirements. 

• Promote equality, diversity and inclusion. 

• Protect Company assets and information. 

• Maintain professional standards of behaviour. 

• Participate in training and development. 

• Support continuous improvement. 

• Undertake any other reasonable duties commensurate with the level of the role 

This Job Description is intended to describe the principal duties and responsibilities of the role. It is not intended to be an exhaustive list, and duties may reasonably change in line with the needs of the business.

Career Progression 

• Opportunity to have a direct impact on the growth of Archway Facilities. 

• Autonomy and ownership of the business development function. 

• Opportunity to develop a substantial commercial pipeline. 

• Career development opportunities as the business continues to grow. 

Employee Acceptance 

I confirm that I have read and understood this Job Description and understand the duties, responsibilities and expectations associated with my role as Business Development Sales Executive 

I understand that this Job Description is not exhaustive and that my duties may reasonably change from time to time in line with the needs of Archway Facilities Ltd.