What our Customers say...

Archway are responsible for the entire building, which we believe is the best testament to their ability to consistently meet our high standards. Having managed an extremely busy Mercedes-Benz Retailer, we understand there will always be problems when housekeeping is held to a high standard. One of Archway Facilities’ strengths is their ability to keep problems to an absolute minimum and act quickly to resolve any problems that do come up. In our experience, Archway Facilities is always determined to meet or exceed our high expectations. At this point, we are enjoying an almost “worry-free” relationship, one that is producing for us the high standard of cleaning services we expect in our building. Steve Johnson, Service Manager - Mercedes Benz – Exeter

I am especially for the way this work was coordinated and organised. I met with (Archway) before and after the work was carried out and witnessed first-hand how hard everyone was working. Archway Facilities conducted a deep clean of the entire house leaving the house in immaculate condition throughout. This work needed to be done before the house was sold. Subsequently, it came as no surprise when we managed to find our client a buyer within the first week of marketing the property leaving everyone feeling extremely satisfied and happy at the end result. Had the house not been cleaned to such a high standard it would not have sold so quickly or for such a good price. I will have no hesitation whatsoever in recommending Archway Facilities on future projects and therefore look forward to working with you again; it was a pleasure working with you all, demonstrating such a positive “can and will do approach” throughout. John Burgoyne, Managing Director - Burgoynes Estate Agents

Archway Facilities has supported 3 sites for the last 18 months on behalf of Collegiate.  These sites are luxury student accommodation in prime locations of the city. They have very successfully supported us in offering an exceptional standard of cleanliness throughout all sites not only in the common areas but also within the apartments themselves. Their staff are punctual and proactive and very appropriate in front of tenants. I would highly recommend them to any prospective/new client.  I would also include the office staff as very professional. Angela Kelly, Accommodation Manager - Collegiate AC

“We are extremely pleased with the service that Archway Facilities have provided for us over the last few years. Their communication is excellent, responding to queries and addressing any issues promptly and in a professional manner. Their office staff and employees are very friendly and deliver exceptional standards all year around. I would highly recommend them.” Adele Chapman, HR & Facilities Co-ordinator - Marketing Source

Archway cleaning have provided us an excellent cleaning service for 4 years. In that time the standard of cleaning, consistency, reliability and the flexibility provided by the company have been exceptional. I recall on the occasion of an inspection, I requested that the surgery had a deep clean. This was delivered with the minimum of fuss, at a reasonable price and to a high standard. The cleaners who are supplied are well trained, accommodating and flexible in their approach. All health and safety regulations are provided by the company; staff insurance, COSHH assessments, and monthly cleaning audits. I have no hesitation in recommendation ARCHWAY cleaning. Gillian Champion (Chair Exeter sub locality CCG) - Foxhaye Practice

We have found Archway Facilities very professional and the cleaning has improved to a very high standard. The Client Account Manager is always on hand to manage the cleaners wherever needed and also to ensure holiday and sickness is always covered. I would highly recommend Archway facilities to any potential client, as they always do what they say they are going to do. We are extremely pleased with the services offered and glad we appointed them. “ Helen Batson - Matford Business Centre

"We have worked with staff from Archway Facilities Ltd during our busy vacation season and recently in term-time, overall we are very pleased with the work undertaken by the team. The team are always polite and work hard to get the job done. The whole process, from day-to-day task allocation, through to liaising with Snezana is easy and each member of their team is professional in their approach. We will certainly continue to work with Archway Facilities Ltd in the future." - University of Exeter